Who is delivering universal credit

You will be required to wear a face covering when entering a jobcentre, unless you are in an exempt category. Do not visit a jobcentre if you have any symptoms of coronavirus. Please also follow the latest government guidance on meeting with others safely and lockdown restrictions. You do not need to come to the jobcentre unless we ask you to do so. If you need to contact us, the quickest way to do this is online or by phone. If you do need to visit a jobcentre, they are open and one of our colleagues will be able to assist you.

Read more about coronavirus and Universal Credit. What is asked of you will depend on your situation, and will be recorded in your Claimant Commitment.

If you fail to do what you have agreed in your Claimant Commitment without good reason, your Universal Credit payments may be reduced for a set period. This is known as a sanction. If you have had previous sanctions, this may mean new sanctions will be for a longer period. Part of How to claim Universal Credit: step by step. Universal Credit.

What you'll get Your Universal Credit payment is made up of a standard allowance and any extra amounts that apply to you, for example if you: have children have a disability or health condition which prevents you from working need help paying your rent Use a benefits calculator to see how much you could get.

The benefit cap may limit the total amount of benefit you receive. This is on top of any extra amount you get if you have a disabled child. Print entire guide. Step 1 : Check if you're eligible. Check if you're eligible for Universal Credit If you've worked in the last 2 to 3 years, you may also be eligible for: 'new style' Jobseeker's Allowance if you're out of work 'new style' Employment and Support Allowance if you can't work because of illness or disability.

Step 2 : Create an account and make a claim. You need an online account to claim Universal Credit. Set up an account and make a claim You must submit your claim within 28 days of creating your account. What to do if you have a health condition or disability. Step 3 : Apply for an advance on your first payment. Get an advance on your first Universal Credit payment Check if you can get any other financial support. The roll-out of Universal Credit for new claims was completed in December People still receiving one or more of the older benefits listed above will be switched to Universal Credit by the end of The Universal Credit Scottish choices have been available to people making new claims in full service Universal Credit areas since 4 October , and were extended to everyone receiving Universal Credit from 31 January Recipients of Universal Credit are automatically eligible for the following benefits, managed and paid by us:.

You'll need to have an interview with Jobcentre Plus. You'll be told how to arrange this after you submit your claim. It will be within 10 working days.

If you have a disability or health condition you may need a work capability assessment. You'll be told if you need one after you claim. If you need help with bills or other costs while you wait for your first payment, you can apply to get an advance.

Your account will be updated to tell you how much it will be. You must update your account if your circumstances change to get the right payment. To help us improve GOV. It will take only 2 minutes to fill in. Cookies on GOV. UK We use some essential cookies to make this website work.